Experts say that Internet telephony is poised to become a widely deployed technology among SMBs, highly profitable for vendors and service providers – yet the professionals behind VoIP systems must collaborate in order for their products to make money.
As TMCnet reported, officials from AudioCodes Ltd. – an Israel-based VoIP product provider with offices throughout the United States – say it’s time for Internet telephony to evolve from a visionary’s idea to a pragmatist’s business success.
More than half of what is now being sold on the market is Voice over IP, as larger cable and Internet service providers are embracing Internet telephony offerings as a way to bolster customer retention and increase revenues.
Bundled VoIP offerings are a large part of why AMI Partners Inc. predicts that SMB hosted VoIP spending will surpass $1.56 billion by 2010. As hosted VoIP companies themselves have told TMCnet, managed services are especially valuable in this slower economy, as they offer lower upfront and maintenance costs, and greater scalability.
As the quality of VoIP calls improves – such as with AudioCodes’ new “HD IP Phones for the Enterprise,” including the 350HD IP Phone Executive HD IP Phone, pictured right – as TMC Group Managing Editor Erik Linask describes in a video interview here, IP telephony solutions are becoming more and more prevalent across SMBs.
Yet in many ways, small and mid-tier operators, rural telecom companies and ISPs are being left out, put off the cost and technical complexity of creating a VoIP solution from scratch.
In two days, a panel of experts from IBM, Broadsoft and AudioCodes are delivering a free Webinar to help small and mid-tier operators learn how to offer VoIP services to customers.
Register here for “Small Operator, Are You Being Left Behind?” The Webinar will be held at 2 p.m. Eastern on Wednesday, Nov. 19.
Moderated by Linask, the Webinar will feature a panel of experts that includes: Alan Percy, director of market development at AudioCodes; Mike Wilkinson, director of European marketing at Broadsoft, and Scott R. Firth, director of telecommunications solutions forIBM systems and technology group.
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