VOIP calls 911

911 Enable, a provider of E911 solutions for IP telephony, provides an emergency routing service that helps VOIP service providers (VSPs) meet legal requirements for 911 calls, reports Market Watch.

The US Federal Communications Commission recently adopted new 911 rules for VSPs. These rules, set out in the NET 911 Improvement Act, which was signed into law in July, require that VSPs have access to the 911 system and that their customers be able to make emergency calls that are routed directly to the local public safety answering point.

"Customers have come to expect 911 calling as part of their telephone service package," said Cliff Rees, president and CEO of XCast Labs, a Los Angeles-based VSP. "As a VOIP service provider, we have a responsibility to ensure reliable 911 services to our customers at all times.”

Cbeyond revenue up 25%
Bucking economic downturns that have IT insiders discussing ways to sell communications during a recession, Cbeyond, an Atlanta IP-based managed services provider, is reportedly posting third-quarter revenue of $90.2 million, states TMCnet.
Officials at Cbeyond say the figure marks a 25% increase over the same quarter a year ago.The company's CEO, Jim Geige, said the strong financial results are fueled by growth in average revenue per user, increased applications used per customer (up to 6.8 from 5.9 in the year-ago quarter) and 31% mobile penetration of Cbeyond's customer base.

VOIP phones a hot topic
In October, a tenth of all searches on a new search engine were related to VOIP phones, statistics have shown, says Telappliant. It means VOIP phones and IP telephony in general were the biggest single topic users were looking for on Conjungo, which contains a database of UK IT suppliers. Conjungo contains 15 000-plus listings and has more than 100 technology areas.“Considering how many potential areas of content we have on our site, 10% is actually a huge percentage of users interested in one area," said the company's CEO, David Cruse.